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We would like to thank you for your business over the past year and we do hope that we've been able to ease your IT stresses!

Remember that we are open between Christmas and New Year should you need our help over the festive season.

The Keen IT team wish you a very Happy Christmas and prosperous New Year. We look forward to working with you again in 2018.

All the best, Phil Keen


Please note below the workshop opening hours Over Christmas and the New Year.

21st - 22nd Dec Normal Hours (9am - 6pm)
Sat 23rd Dec 10am - 1pm
24th - 26th Dec  CLOSED 
27th - 29th Dec  Normal hours (9am - 6pm)
Sat 30th Dec  10am - 4pm 
31st Dec - 1st Jan  CLOSED
Tues 2nd Jan  Back to Normal Hours (9am - 6pm)

As we are operating on minimal staff, these times are subject to change.

Keen IT would like to wish all of our customers a Merry Christmas and a Happy New Year.


Many times we take our computers for granted, not recognising how much we rely on them, until something goes wrong. Most people will book their car in for an annual service, but few will take care of their computer in the same way even though they use it just as much.

Signs of an unhealthy computer

Slow running computer

It is normal for a computers performance to reduce over time as it gets cluttered with data. Deleting unwanted files or buying a hard drive to store your data is one simple solution; Ideally, you should ensure that 20% of your drive is kept free to maintain optimum performance. Don’t forget to empty your recycle bin too and your Internet browsing history, to free up some space.


Christmas is just round the corner so if you are considering buying a computer or laptop as a gift we have put together this handy buyers guide.

When it comes to purchasing a laptop or computer it is essentail to consider the end user because every machine has a different capability and price tag! There is no point spending a lot of money on a top range computer if it is only going be to used for emails and internet browsing.


The workplace has changed considerably over the past decade with more employees than ever before working from home or from remote offices. Cloud services, have made it possible for employees to work just as productively from wherever they are as long as they have access to the cloud.

One cloud service that businesses of all sizes can benefit from is an internet phone system, also known as Voice over IP (VoIP). A lot of small to medium businesses are unaware of the benefits this type of phone system is to their business so have put together the main benefits below.


Disaster averted! Keen IT goes above and beyond when it comes to its IT infrastructure provision & customer service!

“The other day we arrived at work to find out we had a major power cut and our electricity suppliers were advising we would be without power in two of our units for 6-8 hours! Our internet and phone lines are crucial for our business and it was imperative we got up and running as soon as possible. I knew the answer would be call to Phil Keen and a solution would be found – and I was right, it was! Phil and Adam arrived almost immediately and moved PC’s, phones and other equipment to our unit with power. Within an hour we were answering the phones and taking orders. Phil was even kind enough to lend us the use of his office to two of our customer support team were able to work remotely from his office! Thank you Phil and Team Keen IT!” Sara from Natural Instinct. 


Keen IT provide local, outsourced IT support to businesses throughout Surrey and Hampshire including Guildford, Woking, Farnborough, Camberley and Fleet. These are some of the reasons why customers are choosing us over other IT service providers.

1) Flexible Terms

Keen IT support is fully flexible and tailored to your businesses requirements and budget. We don’t believe in tying customers into long contracts. We offer 30 day rolling contracts and flexible IT support terms, enabling you to choose a solution that suits you. Choose from monthly or pay-as-you-go IT support.


We recently heard about a phone scam doing the rounds in the local area. The caller claimed to be from Tech Health Line in London but seemed to be having a side conversation in another language. They would then ask you to bring up the event manager which would show system errors, leading you to believe that there is a virus on your computer.

This phone scamming technique is very similar to those used by scam emailers, who seek to obtain your personal information such as banking usernames, passwords and credit card details by pretending to be a trustworthy source. In the light of this latest scam, we thought it might be useful to remind our customers some of our top tips for recognising scam emails and protecting your data.