Home user support

Home User IT Support

We provide a friendly, affordable, home user oriented IT support service for all our customers computing needs. 

We can help you with all your computer problems, including:

  • Installation:  Scratching your head over a new PC or Laptop installation?

  • Computer won’t start:  We will get you back up and running as soon as we can!

  • Computer virus:  Don’t despair we have the tools to remove and restore your computer back to how it was before.

  • Email problems:  Annoying email problems that are reducing your productivity

  • Slow computer:  Advice and hardware to help you speed up your computer.

  • Dropped laptop:  We can recover data and hopefully fix your laptop too!

  • Overheating computer:  We can fix your computer and get it running like new.

We also have a walk-in computer repair centre in Camberley, where we can offer a fast turnaround and a no-fix-no-fee price guarantee.

We are unique in that we also offer home visits, telephone and remote support in addition to our IT workshop.

No issue is too small, we are committed to reducing your IT stress levels!

We have an IT Repair Centre in Camberley, where you can meet our friendly team face to face.

Open 9am-6pm Monday to Friday and 10am-4pm on Saturdays.

Unit 8 | St Georges Industrial Estate | Wilton Road | Camberley | Surrey | GU15 2QW

Walk-in or collection/return service available.

Call 01276 818461 to speak to a member of our team.

Our telephone helpdesk service operates during business hours.

Call 01276 818461 to speak to a member of our friendly team who will be able to assist you remotely.
Our mobile technicians can offer onsite IT support home users in the Surrey area.

Call 01276 818461 to arrange an onsite visit.

Our Services

Computer Repair

Computer Repair

Cracked screens, overheating computers, you name it and we can probably fix it. We repair all brands including Apple Mac.

Email Solutions

Email Solutions

We can help you to solve your email problems that are reducing your productivity.

Computer Health Check

Computer Health Check

A regular health check on your computer can optimise its performance and prevent viruses.
Data Recovery

Data Recovery

If you have lost your data due to accidental deletion, viruses, software or hardware failures, we can restore it. 


Scratching your head over your new PC or laptop? We provide help with installation including new software, OS and Wifi.
Virus Removal

Virus Removal

We have the tools to remove a virus from your computer and restore it to how it was before.

Need help now? We have three ways that you can get in touch with our friendly team.

Find articles relating to common computer issues

Customer Feedback

Lynn and Don

“We are writing to thank you for the excellent service given to us when we first visited you on Monday last with a printer problem. Stuart was excellent and kindly ordered an HP printer for us.
We were also very impressed with the excellent service we received from Elliot when he came to install the new printer and offered PC and smartphone support. Elliot was smartly turned out and very knowledgeable The service was second to none.
We shall certainly recommend your services in the future.”

Mrs Phillips

“Thank you for your excellent service in restoring my laptop. Friendly, helpful and efficient service from Keen IT, I would highly recommend.”

Adrian Carey

"A quick email to say how impressed I was with the help Mike gave me in resolving my laptop problems today. Most impressed."